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Woof! Dog Grooming & Spa

Business Start-Up Growth

 

The Situation

A real fun project full of unconditional love from their dog customers. Small project but your typical example that applies to many small business start-ups.

 

Nando and Mauro started their business out of excitement in what they are excellent at; dog grooming and taking care of the overall wealth and health of dogs.

 

However, none of them had a business background and they got soon stuck in the growth. So, they reached out for help to get their small business back on track and growing.

About

 

Dog Grooming and Spa in Barcelona, opened their doors in April 2017.

The shop is 6 days per week open; offering dog grooming, dog reiki, day care, food, and beauty & health products dogs.

Actions

- Market analyses and business goals planning

- P&L and forecast overview / control

- Sales process and client base growth improvements

- Operational costs and opening hours adjustments
- Client segmentation, product packaging and pricing
- Online and offline marketing improvements

Impact

Already after 1 month we achieved a 25% new clients increase and lowered the operational cost by 35%, resulting into the first month ever to be profitable.

 

They work now much more efficient, while their business continous to grow with a healthy bottom line.

Website: Ponlo Xulo - Dog Groomers Barcelona

Special thanks and credits to: their loyal customers for the many referrals

Current activity: Business Coaching

WHAT PEOPLE SAY

“From November 2017 to May 2018 we had the pleasure of working with Ronald. Thanks to his advice, action plans (easy to execute) and technical advice, we managed to improve our business. The results have been noticeable and tangible (increase in our turnover of 35%), better organization, time management and improvements in the marketing. 100% recommended.”

Nando - Co-Founder - Ponlo Xulo - Barcelona

“Ronald has given us an amazing tips to make our company grow up much more. His experience gave us a light to keep going and fight for our goals, he always has the right words to push you through the process even in a critical time. Thank you for your effort to keep us going.”

Mauro - Co-Founder - Ponlo Xulo - Barcelona

 

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